Saturday, September 21, 2013

Chapter Five

Organizational structures that support strategic initiatives


1. Organizational structures.

-Organizational employees must work closely together to develop strategic initiatives that create competitive advantages.
-Ethics and security are two fundamental building blocks that organizations must base their businesses upon.

2. Information technology roles and responsibilities.

-Information technology is a relatively new functional area, having only been around formally for around 40 years.

3. Recent IT – related strategic positions:

Chief Information Officer (CIO)

- Overseas all uses of IT and ensures the strategic alignment of IT with business goals and objectives.

Broad CIO functions include:

- Manager – ensuring the delivery of all IT projects, on time and within budget.
-  Leader – ensuring the strategic vision of IT is in line with the strategic vision of the organization.
- Communicator – building and maintaining strong executive relationships.

Chief Technology Officer (CTO)
- Responsible for ensuring the throughput , speed, accuracy, availability and reliability of IT

Chief Security Officer (CSO)

- Responsible for ensuring the security of IT systems

Chief Privacy Officer (CPO)

-Responsible for ensuring the ethical and legal use of information


Chief Knowledge Officer (CKO)

- Responsible for collecting, maintaining and distributing the organization's knowledge

4. The gap between business personnel and IT personnel.


- Business personnel possess expertise in functional areas such as marketing, accounting and sales

- IT personnel have the technological expertise

- This typically causes a communications gap between the business personnel and IT personnel


5. Improving communications.


- Business personnel must seek to increase their understanding of IT

- IT personnel must seek to increase their understanding of the business

- It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel


6. ORGANIZATIONAL FUNDAMENTALS – ETHICS AND SECURITY


- Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful

- In recent years, such event as the 9/11 have shed new light on the meaning of ethics and security


7. Ethics.


- Ethics – the principles and standards that guide our behavior toward other people

- Privacy is a major ethical issues;

Privacy – the right to be left alone when you want to be to have control ever your own personnel possessions and not to be observed without your consent

- Issues affected by technology advances

8. Protecting intellectual assets.


- Organizational information is intellectual capital – it must be protected

- Information security – the protection of information from accidental or intentional misuse by persons inside or outside an organization

- E-business automatically crates tremendous information security risks for organization

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